Professional experience
Paperless picking and packing
Replacing lost paper slips with an electronic pick-and-pack flow across warehouse and customer service at Enzo Polska.
Product captures will be added when they can be published. Nothing here is a mock screenshot.
Problem
Orders moved on paper between floors. Slips went missing, picking mistakes and complaints followed, and people spent time retrieving paperwork instead of shipping.
Approach
Map the paper process end to end, keep the rules operations already relied on, then implement electronic pick/pack with distinct flows for presale versus confirmed orders and for different warehouse work types.
Solution
Move collecting and packing to a fully electronic flow in Base.com for warehouse and customer service. Split presale orders into a separate path that only joins the main flow after confirmation. Route warehouse work by type (for example pallets, small items, and standard packing) and support basket-based collecting.
Key features
- Electronic collecting and packing for warehouse and customer service
- Presale orders on a separate path until confirmed
- Warehouse routing for pallets, small items, and standard packing
- Basket-based collecting support
Challenges
Preserve every necessary operational rule while removing paper: floor hand-offs, customer service visibility, and warehouse routing had to survive the redesign.
Result
Paper stopped being the source of truth. Fewer lost orders and picking mistakes in day-to-day work. Specific time or volume metrics are not published.
Current state
Described here only as public-safe professional experience at Enzo Polska, not as an independent product.